If you do not see the answer to your question below, please contact us by phone or email.
Are there any prerequisites for CNA training?
You must be at least 16 years of age and must be proficient in English, both written and oral. You must wear scrubs (any color), have a watch with a second hand, a blood pressure cuff and stethoscope, and closed-toe shoes.
What is the average pay for CNAs in Utah?
The average pay for CNAs in Utah is $11.00 to $15.00 an hour. We cannot guarantee pay rates.
Is your program state-approved in Utah?
Yes, Utah CNA Training Centers is approved by the Utah Nursing Assistant Registry. We also meet all requirements of the Nursing Assistant Training and Competency Evaluation Program (NATCEP) requirements.
What is the cost of the course, and what is included?.
The cost of the course is $575 and includes the following: A workbook, classroom instruction, clinicals, skills practice, and online Test Prep course access. The price does not include the state testing fee, which is $110
What forms of payment do you accept?
We prefer Visa, Mastercard, and Discover Credit Cards, as well as checks and cash.
What is the NATCEP examination?
NATCEP stands for Nurse Aide Training and Competency Evaluation Program. This is a two-part exam. The first part is a skills examination, and the second part is a written examination. The candidate must perform a set of Vital Signs during the Skills Examination and perform five (5) selected skills from the approved state list of nursing skills. The written examination consists of one hundred (100) multiple-choice questions. You must score 75% or better for a passing grade. The fee for the written exam is $55.00, and the fee for the skills exam is $55.00 for a $110.00 total. This fee is not included in your tuition and is paid to the UNAR directly.
What exactly does a CNA do when working?
A CNA, while on the job, performs a myriad of duties all correlating to the care of individuals who need help in caring for themselves. CNAs assist residents with meals, taking residents on walks, helping residents bathe and get dressed, taking vital signs, changing bed linens, helping residents with personal hygiene, shaving, etc.
Can I bring food to class?
Yes, you may bring your food to class. We just ask that you tidy up after yourself and be careful not to spill on desks or equipment.
Where do I do my clinicals?
Your clinical rotations are completed at any one of many facilities located all across the Wasatch Front. We will help you set these up. The 24 hours you must spend on clinical time are included in the 100-hour program. Although we attempt to schedule clinicals during the length of the program, this is not always possible due to staffing issues or the ability of facilities to accommodate so many students on the same day. Students who are assigned a clinical date must attend on that date – failure to show or be on time will result in a $100 rescheduling penalty.
What if I miss a class or clinical? Can I make up the time?
We recommend students make sure they can attend all class and clinical hours before they register. Still, emergencies happen, and sometimes it is impossible to attend every class and clinical. The student must call the office and pay the $100 rescheduling fee.
What is your Refund Policy?
Once a student registers for a program, the student may receive a refund. However, a $50 administrative fee is applied. If the student notifies the school that he or she has decided not to attend the program 72 hours after making the payment, they will qualify for a refund. This cooling-off period. If a student drops out of a program after the program has begun, the student is not entitled to a refund of any money.
Refunds are processed in 45 days or less (usually 1-2 weeks).
Cancellation or Withdrawal from a Program:
A student has the right to withdraw at any time. The refund policy for withdrawn or dismissed students is the same for all students. No refunds are offered after the 72-hour cooling-off period. See Refund Policy above.
Who can notify the school of a student’s intent to cancel a program or request a refund?
ONLY the person who registered for the class or signed the contract can notify the school of the cancellation. Only the student whose name is on the registration, or on the contract, may notify the school of a decision to withdraw or to request a refund, even if another party PAID for the class.
Exceptions include anyone who is under 18, in which case a parent can cancel on behalf of the student. Other exceptions include medical emergencies so severe that the actual student needs to withdraw.
Is there any way to get a refund even if I did not abide by the refund policy because I forgot or did not remember the policy?
No, we are sorry, but the refund policy is absolute.
If I have a question about the refund policy, who do I contact?
Your first contact should be with the Program Director for the CNA program at our headquarters. You may reach the Program Director at 801.990.9333. Either way, the policy is clear, and we will abide by it.
If I am due any refund, when will I get it?
Once it is determined that you are due a refund, we will refund your money within 45 days (usually within a few days).
If I am not due a refund for tuition, but I bought other items such as a BP cuff, a stethoscope, or a gait belt, can I receive a refund for these items?
If you have paid for any of these items and withdraw and have NOT picked up or been issued the item, we will refund the money for each item purchased that you do not want.
Do Utah CNA Training Centers provide job placement?
No, unfortunately we don’t.
Why should I choose Utah CNA Training Centers for my CNA Training?
96% PASS RATE according to the UNAR -one of the highest in the state, five convenient locations, and many flexible schedules mean we are the best place for you to train. We are experts in CNA training and train more students each year than any other school. You cannot get enough hands-on experience at many schools, but that will NEVER be a concern at Utah CNA Training Centers! Competent instructors and incredible training facilities make for a great trainee!!
We are also the only program to offer two other related courses to help you pass the state exams. The Test Prep courses for knowledge and skills are online and accessible for up to 90 days after you complete your course. These courses are the BEST resources to enhance your in-class training, and they are included in your tuition.
How do I apply to work as a CNA in another state with my Utah certification?
This is called reciprocity. By Federal and State Laws, you must pass a state-approved course and test to work as a nursing assistant in a nursing home (and any other skilled facility or health care organization that provides direct patient care for any patient whose care is paid for by Medicare and Medicaid, and often commercial insurance plans as well). You also cannot work as a Certified Nurse Assistant in any state unless you are approved by that state.
If you are already certified and have taken and passed a state-approved test in your own state and are in good and active standing in that state, and want to move to another state, you will need to request reciprocity. This means that you are asking the new state to recognize the approval you received from your home state.
What is priority clinical access?
Priority clinical access for students who complete the online portion early. They will receive priority clinical placement and access to additional scheduling opportunities.
What happens if I finish the online coursework early?
Students who complete the online coursework early will receive access to view to the signup for clinicals.
Do I have to wait to schedule clinical?
Students will need to complete the online coursework before they can schedule clinicals.
Can I get into clinical sooner?
If a student completes the online early, they can schedule for the next earliest clinical, but they will need to complete the skills lab hours first.